Delivery Of Orders

Delivery Address

You have a choice to give an alternative address to your billing address, so as to have your order sent to a more convenient delivery address such as your place of work ect.

Delivery

You will sent a conformation email when your order has been received, we try to dispatch orders within 1-5 working days, We will endeavour to dispatch your order as quickly as possible, the standard delivery charge is £4.95+vat per order. This applies to mainland UK only. Furniture orders will usually be delivered within 2-3 weeks but some items can take up to 6 weeks to be dispatched. The furniture charge is at our standard rate. Furniture orders outside mainland UK will incur an increased charge depending on destination. Please phone or email sales for delivery questions outside of the UK.

UK (Except Ireland) Delivery

Free delivery for orders over £50 ex vat.
£4.95+vat for delivery of orders less than £50 ex vat.

Delivery Band 1 £12.95 +Vat

Channel Islands
Northern Ireland
Ireland (Republic)
Belgium
Luxembourg
Holland
Denmark
France
Germany

Delivery Band 2 £22.00 +Vat

Italy
Spain
Greece
Portugal

Delivery Band 3 £29.00 +Vat

Austria
Czech Republic
Finland
Hungary
Lithuania
Norway
Poland
Slovakia
Slovenia
Sweden
Switzerland

Our Delivery Policy

It is important that you follow the correct procedure when inputting your delivery data. You must give your full name and address details, and supply a correct phone number if you think you may not be at home to receive your delivery it is your responsibility to use an alternative address in the shipping details box, or make arrangements to leave with a neighbour and leave clear instructions on your door.

If you are sending your order to your works address it is very important you use the company name not just the unit number, also leaving instructions to leave in garage or in the garden ect are unacceptable as the carrier requires a signature.

After three delivery attempts caused by supplying incorrect or incomplete address  information or no one is there to receive the parcel, the parcel will be returned to us, you will be liable to repay the delivery fee again to have it redelivered or your order can be refunded less the delivery fee.

Packets sent by first class post will only be left if someone is in or it fits into your letterbox, The post office try to leave with a neighbour if not they are usually returned it to the local collection office to be picked up, after 14-21 days they are returned to us, we can only replace posted items after 28 days due to the long turnaround, we Professional Choice have sole rights to make the decision on which delivery method is chosen.

By placing an order with us, you agree to the above delivery policy.

Professional Choice Terms & Conditions

1.    Interpretation.
(a)   “The Company” Professional Choice Ltd
(b)   “The Buyer” means the person, firm or company to whom any quotation is given or with whom any contract is made.
(c)   The “Products” means the products of any part thereof agreed to be sold .

2.    Contract
(a)   The Contract shall be made only upon the Company’s acceptance of the Buyer’s order for the Products which are the subject of the Contract (“The Products”). The date of the Contract shall be the date specified in the Invoice as being the date of delivery or the Invoice date (whichever shall be the earlier) issued to the Buyer (“The Invoice Date”).
(b)   The Conditions shall prevail and shall be accepted by the Buyer to the exclusion of any terms or conditions which the Buyer may purport to stipulate. Each Buyer’s order and acceptance by the Company in accordance with these Conditions shall constitute a separate contract between the Company and the Buyer except to the extent that the Company has retained title in respect of any other Products.
(c)   All products marked “FOR PROFESSIONAL USE ONLY” shall not be resold to any person or individual in any manner whatsoever and may only be used in the course of the Buyer’s hairdressing business.

3.    Price
(a)   The Seller reserves the right to revise its prices at any time without prior notification.
(b)   V.A.T. will be charged at the rate in force at the Invoice Date.
(c)   Quotations are given E&OE (errors and omissions excepted).

4.    Products
(a)   The Seller reserves the right to adjust weights or packs as necessitated by change of formulae or container or for any other reason.
(b)   All display and other marketing material which is supplied without charge by a sales representative or delivered with the Products or separately is for use by the Customer only and shall remain the property of the Seller and shall be returned to the Seller in good condition if and when requested.
(c)   The Customer shall at all times use the Products strictly in accordance with their accompanying documentation and instructions restrictions.

5.    Delivery
(a)   Delivery of the Products shall be the responsibility of the Company. The risk in the property of all such products passes to the Buyer on delivery.
(b)   The Buyer shall not at any time be entitled to cancel the Contract or return the Products.
(c)   The Customer shall not return any Products to the Seller unless the Seller has authorised the return.

    If no written notice is received by the Company within 7 days after actual delivery, the Products shall be deemed to have been accepted by the Buyer as being in good order and condition and inconformity with any sample or description and with the Contract. No claims will be accepted thereafter. If it should be agreed by the Company in relation to any claim that the Buyer was entitled to reject the Products then any damage recovered by the Buyer shall be limited to the purchase price under the Contract for any Products rejected by the Buyer and the Company reserves the right to deliver Products in substitution for any Products so rejected.

6.    Storage
    Until such time as the Buyer becomes the owner of the Products, the Buyer shall store the Products apart from the other goods of the Buyer and in a manner which makes them readily identifiable as the Company’s property.

7.    Title
    The Company retains title to the Products until all amounts due from the Buyer are paid. The Company may for the purpose of recovery or re-sale of any unused or unsold Products enter upon any premises of the Buyer by its servants or agents where the Products are stored or where they are reasonably thought to be stored and re-possess the Products provided that this power shall be without prejudice to any other remedies of the Company and shall only operate (1) if on the expiry of the Payment Period any amounts due under the Contract are unpaid in whole or in part; or (2) upon the commencement of any act or proceeding in which the Buyer’s solvency is involved.

8.    Force Majeure
    Any liability of the Company shall be excluded in the event of any circumstances beyond its control preventing it from carrying out its obligations hereunder.

9.    Law
    The Contract shall be governed in all respects by the laws of England.

Professional Choice Ltd Tel: 01604 761000 Fax: 01604 761002
Registered in England. Company Number: 5159759